Services
Taylor-made Management Consulting
is a key service line of Sunberg.
We focus on the fields of customer relationship management, project management, financial management, and other areas, where we deliver standardized solutions as well as taylor-made solutions modified to the specific needs of our clients.
Sunberg manages a broad portfolio of professional advisors from juniors who have just completed their MBA studies to experienced practitioners from senior or partner-level positions of global consulting firms. We provide specialist expertise through collaboration with industry or subject-matter experts who have not embarked on the consulting profession and may view it as a key next step in their professional careers. Given our broad network of collaborating experts (>1000) we possess an extensive portfolio of specialists in many fields and can meet highly demanding and specific requirements.
Strategy
Strategy represents a view from a higher perspective on how to achieve stated business objectives. Whether your company operates on a rapidly growing market or a stagnating market with limited growth opportunities, our experts will assist you in development of a dynamic and sustainable strategy, which will foster your growth and enable achievement of stated targets. Our experience and expert knowledge will arm you with the right tools for achieving your business objectives.
Operations
Operations Excellence is a topic dealt with by business leaders who understand the importance of optimized business processes for achievement of a critical edge against competition. We can assist you in identification of suboptimal areas and redesign your processes for greater performance.>
Technology
In our work we combine thorough understanding of client’s business processes with deep understanding of a given industry or market in order to deliver solutions providing competitive advantage. We cooperate with leading system integrators, banks, telecommunications operators, public sector institutions, and others.
Technology Solutions
We assist our clients in meeting demanding requirements in the areas of information and communication technologies. Using our experience and expert know-how we deliver investment services (licenses, hardware) primarily in the following areas:
- Backoffice and ERP systems
- Interfaces and data transfers
- Databases and data warehouses
- System migrations and upgrades
Our experts support our clients in the initial phases including as-is analyses, feasibility studies or solution designs as well as in the phases of planning, management and termination of projects. In project management we utilize all common modern methodologies including PMBOOK or PRINCE2 and we can also use our clients’ internal methodologies.
Project Management
We bring many years of project management experience and our colleagues possess different levels of seniority from junior coordinators to highly experienced program and portfolio managers. The majority of our assignments are delivered on a project basis and their delivery is assigned to experienced project managers with certifications and education in project management (PMI, IPMA, PRINCE2, and ITIL).
Our key services include:
- Project management of large and small-scale projects
- Program management
- Change management
- Project office design and implementation
- Tender process management
- Business plan and business case preparation
- Organization design and transformation
- Human resources management and consulting
- Cost reduction programs
- Process management
- and other tailor-made services
Marketing, Sales, Customer Service, and CRM
We have significant experience and expertise in the areas of marketing, sales, customer service, and CRM. Examples of topics we can support include:
- CRM strategy
- Customer segmentation
- Development and optimization of distribution network
- Design and implementation of differentiated customer management
- Design and implementation of loyalty programs
- Marketing campaigns
- Sales force effectiveness
- Selection and implementation of CRM solutions including:
- Specification of requirements
- Selection process design and management
- Implementation management
- User and functional testing
- Pilot operations
- Definition of KPIs and implementation of tools for performance measurement
Financial Management
We are an active member of the CFO Club, an association of leading representatives of businesses, universities, and other experts. Our membership enables our close cooperation with top executives in the financial sector. We have attained deep understanding of key developments and challenges of financial management in the Czech Republic and Slovakia and have and strong team of experts for both small and large-scale projects.
Outsourcing
Outsourcing of our experts for specific assignments and roles in client environment is additional service we bring to our clients. We possess in-depth and broad understanding of the freelance market in the Czech Republic (>1000 experts) from software engineers to strategists in most of the market segments.
We constantly monitor the market can provide solutions even for highly specific requirements. We have strong background and many years of experience in this area.
The standard types of profiles we deliver to our clients include:
- Programmers across the technological spectrum
- Analysts
- Testers
- Project coordinators
- Project managers
- Program managers
- SW architects
- Process consultants
- Business consultants and analysts
- Senior strategic experts
- Product managers